How to Contact Us
The best way to contact Fundslender is by email. We do not currently operate a telephone helpline.
Please include as much relevant context as possible in your email so we can respond helpfully without needing to ask for clarification.
What to Contact Us About
Content questions and corrections
If you believe something on our website is factually incorrect, out of date, or misleading - please let us know. Include the URL of the page and a clear description of what you believe is wrong and why. We take factual challenges seriously and review all submissions.
General enquiries
For general questions about our content, how we work, or our commercial model, email us at the address above.
Commercial and partnership enquiries
If you are a lender, financial product provider, or agency interested in working with Fundslender, please send an introductory email to the address above with relevant detail about your organisation and enquiry.
Media enquiries
For press or media enquiries, please email the contact address above and mark your subject line with "Media enquiry".
What We Cannot Help With
Please be aware that Fundslender is an information and guidance resource, not a lender or financial adviser. We are unable to:
- Advise on or intervene in your application with a specific lender
- Speed up or influence any credit decision by a third-party lender
- Provide personalised financial advice tailored to your individual circumstances
- Handle complaints about third-party lenders - these must be directed to the lender directly
If you need free financial guidance
For free, impartial money guidance and debt advice, the following services are available:
- MoneyHelper - government-backed money guidance
- StepChange - free debt charity
- Citizens Advice - general consumer and debt guidance
Complaints About Fundslender
If your query relates to a complaint about Fundslender specifically - for example, about our content, our referral process, or our conduct - please see our complaints page for the full procedure. Our complaints process is separate from general enquiries and has specific response timescales.
Registered Details
Legal entity and registration details will be published here. If you require this information before publication, please email us.