Last updated: 2025
Who We Are
Fundslender is a financial information and comparison website operating in the United Kingdom. References to "we", "us", and "our" in this policy refer to the operators of fundslender.co.uk. We are committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.
For data protection enquiries, please contact us.
What Data We Collect
Depending on how you use our website, we may collect the following categories of personal data:
- Enquiry and contact data - name, email address, phone number, and the content of any message you send us via our contact form or eligibility check process
- Technical and usage data - IP address, browser type, device type, pages visited, referral source, and session duration, collected automatically when you visit our site
- Cookie data - as described in our cookie notice below
We do not collect financial data (bank account numbers, sort codes, or full credit card details) directly through this website.
How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries you send us
- To connect you with relevant lenders or brokers where you have requested this
- To improve our website and content based on aggregated usage data
- To meet our legal obligations
Our Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate interests - for website analytics and improving our service
- Consent - for cookies and marketing communications where you have opted in
- Contract - to process requests and enquiries you have made
- Legal obligation - where we are required to retain or process data by law
Sharing Your Data
We share personal data with third parties only in the following circumstances:
- Lenders and brokers - where you request an introduction to a provider through our website
- Analytics providers - such as Google Analytics, for aggregated website usage data
- Technology providers - hosting and service providers who process data on our behalf under data processing agreements
We do not sell your personal data to third parties.
Data Retention
We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months. Web analytics data is retained per the settings of the analytics provider used.
Cookies
We use cookies on this website. These include:
- Strictly necessary cookies - required for the site to function
- Analytics cookies - to understand how visitors use the site (e.g. Google Analytics)
- Marketing cookies - where applicable, to understand referral sources
We use Google Tag Manager to manage analytics and marketing tags. Non-essential cookies are off by default and only activate if you opt in through our cookie banner or cookie preferences control.
You can revisit your choices at any time by selecting the cookie preferences link in the footer. You can also manage cookies through your browser settings, although blocking certain cookies may affect how some parts of the website work.
Your Rights
Under UK GDPR, you have the following rights:
- The right to access the personal data we hold about you
- The right to correct inaccurate data
- The right to request deletion of your data (subject to legal retention requirements)
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us. We will respond within one month of receiving your request.
Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. Visit ico.org.uk for information on how to make a complaint.
Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after an update constitutes acceptance of the revised policy.